GRIVITY
GRIVITY
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GRIVITY
GRIVITY
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GRIVITY
GRIVITY

Engineering growth for Australian businesses.

Solutions

  • Voice agents
  • AI chatbots
  • Workflow automation
  • Custom web apps
  • Performance ads
  • SEO and local search
  • Server-side tracking

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Industries

  • Trade Businesses
  • Solar and energy
  • Education
  • Accounting and finance
  • Law Firms

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TRADE BUSINESSES

Your phone rings while you're on the tools. We answer it.

Every missed call to your business is a job that went to the tradie down the road. We build AI receptionists and automation systems purpose-built for trade businesses — so your phones are always answered, your schedule stays full, and your team focuses on the work, not the admin.

See how it worksBook a free demo

24/7 call answering

Automatic job scheduling

Quote follow-up automation

Abstract 3D visualisation of a trade business operations dashboard with glowing job cards and scheduling interfaces, representing GRIVITY's AI automation solutions for Australian trade businesses.
THE PROBLEM

Running a trade business is harder than it looks from the outside

Between missed calls, manual scheduling, chasing invoices, and endless back-and-forth with customers, your office is overwhelmed, and jobs are slipping through the cracks.

Missed job enquiries

When you're on the tools, your phone goes to voicemail. Most callers don't leave a message — they call the next tradie on Google and book with them instead.

Manual scheduling chaos

Juggling job bookings across phone calls, text messages, and a whiteboard creates double bookings, missed appointments, and frustrated customers.

Slow quote follow-up

Quotes sent and never followed up on are jobs you almost won. Manual follow-up takes time your team doesn't have — so most quotes go cold.

Invoice chasing

Chasing overdue invoices by phone is time-consuming, awkward, and inconsistent. Meanwhile, your cash flow suffers while jobs pile up.

No-show customers

Customers who don't show up for scheduled jobs waste your team's time and fuel. Manual reminder calls the day before take time that no one has.

Disconnected tools

Your job management software, CRM, and accounting platform don't talk to each other — creating double handling, data gaps, and hours of manual admin every week.

Abstract 3D visualisation of a missed call notification representing the cost of unanswered calls for Australian trade businesses.
Every missed call is a job your competitor quoted instead.

Every missed call is a job you didn't quote

The average trade job is worth between $500 and $5,000. When your phone goes unanswered — while you're on a roof, under a house, or driving between jobs — that enquiry goes to your nearest competitor. Not because your work is worse. Because they picked up the phone and you didn't.

The numbers are confronting

  • Missed calls: Most trade businesses miss between 20% and 40% of inbound calls during working hours alone — before accounting for after-hours enquiries.
  • No callbacks: The majority of callers who reach voicemail do not leave a message and do not call back.
  • Competitor speed: Most customers book with the first tradie who responds. Speed to answer is the single biggest factor in winning the job.

Your office runs on manual processes that don't scale

When every job booking, reminder, quote follow-up, and invoice chase is done manually, your office manager is the bottleneck. And as the business grows, the admin grows faster than the revenue.

What manual admin actually costs

  • Time: The average trade business office manager spends between 2 and 4 hours per day on tasks that could be fully automated — scheduling confirmations, reminder calls, quote follow-ups, and invoice chasers.
  • Errors: Manual data entry between job management software, accounting platforms, and CRM creates inevitable errors — double bookings, missed invoices, and lost customer records.
  • Burnout: High admin load is the number one reason office managers leave trade businesses. Replacing an experienced office manager costs thousands and sets your operations back months.
Abstract 3D visualisation of an overwhelmed office workstation with stacking notifications and documents, representing the admin burden on trade business office managers.
When admin grows faster than revenue, something has to give.
HOW WE HELP

Built for how trade businesses actually operate

We map our solutions directly to the operational pain points of a trade business — so every system we deploy has an immediate, measurable impact on your jobs and your cash flow.

AI receptionist

Answers every inbound call, captures job enquiry details, and books the job directly into your schedule — while you're on the tools, in transit, or after hours.

Job scheduling automation

Automatically confirms bookings, sends job details to your team, and updates your job management software — no manual data entry required.

Quote follow-up sequences

Automated follow-up messages sent at the right intervals after every quote — keeping your business top of mind without your team lifting a finger.

Appointment reminders

Automated SMS reminders sent to customers before every job — reducing no-shows and last-minute cancellations without manual reminder calls.

Invoice and payment automation

Automated invoice delivery and overdue payment chasers connected to your accounting platform — improving cash flow without awkward manual follow-up calls.

System integration

We connect your job management software, CRM, and accounting platform so data flows automatically between your tools — eliminating double handling and data gaps.

THE FULL PICTURE

Automation is just the start

Once your phones are answered and your admin is running automatically, the next step is filling your pipeline with high-quality job enquiries — and building the digital infrastructure to support a growing trade business.

Performance ads

Google Local Services Ads and search campaigns engineered to put your business in front of homeowners actively looking for your trade — backed by server-side tracking so every dollar is accounted for.

Learn more about Performance ads→

Local SEO

Dominate the local map pack and organic search results in your service area — so customers searching for your trade find you before your competitors.

Learn more about Local SEO→

Custom web apps

Online quoting tools, customer portals, and job tracking dashboards — built specifically for how your business operates, owned by you outright.

Learn more about Custom web apps→

Server-side tracking

Accurate conversion tracking that connects your ad spend directly to booked jobs — so you know exactly which campaigns are filling your schedule.

Learn more about Server-side tracking→
TRANSPARENCY

Questions we hear from trade business owners

From setup time to software compatibility — here's what trade businesses ask us most before getting started.

LET'S TALK

Stop losing jobs to unanswered phones

Book a free 15-minute discovery call, and we'll show you exactly how many calls your business is missing — and what it's costing you in lost jobs every month.

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