Terms of service

1. About these terms

This website at https://www.grivity.co (the “Site”) is operated by GRIVITY Pty Ltd (ACN 672 078 885), trading as GRIVITY (“GRIVITY”, “we”, “us”, “our”).

These Terms of Service (“Terms”) govern your access to and use of the Site. By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms govern your use of the Site only. They do not set the terms of any services we provide to clients — those are dealt with in a separate written agreement (see section 4).

2. Use of the Site

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Site by, anyone else. You must not:

• use the Site in any way that breaches any applicable law or regulation;
• transmit any unlawful, harassing, defamatory, obscene, or otherwise objectionable material;
• attempt to gain unauthorised access to, interfere with, or disrupt the Site, its servers, or any connected systems or networks; or
• use any automated system or software to extract data from the Site (scraping) except with our prior written consent.

3. Intellectual property

All content on the Site — including text, graphics, logos, the GRIVITY name and marks, images, layout, and underlying code — is owned by or licensed to GRIVITY and is protected by Australian and international intellectual property laws.

You are granted a limited, revocable, non-transferable licence to access and view the Site for your own personal or internal business use. You must not copy, reproduce, republish, modify, distribute, or create derivative works from any part of the Site without our prior written permission, except for temporary page caching by your browser.

4. Our services and enquiries

The Site describes the services GRIVITY offers for general information only. Nothing on the Site is an offer capable of acceptance, and viewing the Site or submitting an enquiry does not create any service contract between us. Any engagement for services is governed by a separate written agreement between us and the client.

If you submit a contact form, enquiry, or booking request through the Site, you consent to us contacting you in relation to your enquiry, including by email and by telephone. We use automated systems to process enquiries and bookings, and some follow-up calls may be made using an automated or AI-assisted voice agent. We handle the personal information you provide in accordance with our Privacy Policy.

5. Third-party links

The Site may contain links to third-party websites or resources. We provide these for convenience only and do not endorse and are not responsible for the content, products, or services of any third-party site. Your use of any third-party site is at your own risk and subject to that site’s own terms.

6. Availability

We aim to keep the Site available and accurate, but we provide it on an “as is” and “as available” basis. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components, and we may suspend, withdraw, or change all or part of the Site at any time without notice.

7. Limitation of liability

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted, or modified.

To the maximum extent permitted by law:

• the Site and its content are provided without warranties of any kind, whether express or implied, other than those that cannot be excluded;
• we are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profit, data, or goodwill, arising out of or in connection with your use of (or inability to use) the Site; and
• where our liability cannot be excluded but can be limited, our total liability is limited, at our option, to re-supplying the relevant content or service or paying the cost of having it re-supplied.

8. Privacy

We collect and handle personal information in accordance with our Privacy Policy, which forms part of these Terms.

9. Changes to these Terms

We may revise these Terms from time to time. The current version will always be posted on this page with the “Last updated” date shown above. Your continued use of the Site after any change takes effect means you accept the revised Terms.

10. Governing law

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia in respect of any dispute arising in connection with the Site or these Terms.

11. Contact

Questions about these Terms can be sent to contact@grivity.co.